FAQs

Swimming Pool
Frequently Asked Questions

Read below for some frequently asked questions. If you don’t see your question, feel free to contact us with your question, or stop by one of our retail stores and speak to one of our pool professionals in person.

Q1: Why do I need to know how many gallons are in my pool, and how do I calculate the gallons?

Proper determination of pool capacity is critical when it comes to the addition of pool chemicals. You must know how much water your pool contains so that you can correctly calculate the amount of chemicals needed to treat that amount of water. The following are formulas for calculating the gallonage based on the dimensions and average depth of your pool:

Rectangle or Square Pools
Length x width x average depth x 7.5 = gallons

If your pool is L shaped, break it down into two sections and use the same formula.

Round and Oval Pools
Length x width x average depth x 5.9 = gallons

Freeform Pools
Average length x average width x average depth x 7.5 = gallons

To figure gallonage on freeform pools, it is easiest to divide the pool into smaller pools, and then find the sum of the figures.

Pool Volume Calculator

Q2: How do I know what equipment I have for my pool?

Most of the time, your pool equipment has a label on it that will have the brand name, model number, size, and serial number. If you are having trouble identifying a piece of equipment, take a photo of it and bring it down to our store where we will be happy to identify it for you.

Q3: How many hours should my pump be on?

Filtration is one of the most important factors to keeping safe and healthy water so the longer you run your pump the better your pool water will be. A good rule of thumb to follow if you have a single speed pump is that your pump should be running 1hr for every 10 degrees of your high daytime temperature. Although with today’s variable speed high efficiency pumps, you can run your pump 24hrs a day giving you much safer and cleaner water. At the same time, these pumps can save you money on electricity when compared to your traditional pump.

Pool Pump Savings Calculator

Q4: How often should I test my pool water?

At least once a week. Bring a sample to one of our stores for a free professional water analysis.

Q5: How do I know if my pool water is balanced and safe to swim in?

Regular testing is required to ensure that your pool is balanced and safe to swim in. It is recommended that you test your pool water weekly. You can use test strips for quick additional testing. We recommend bringing in a sample of water for free water testing once a week and then using test strips at your home right before you are going to swim.

Q6: What alternative sanitizers are available for my pool?

There are alternative sanitizers for your pool like AOP, UV, Ozone and infused oxygen. As well as mineral sanitizers, hydrogen peroxide and biguanide systems. Each system is unique and has specific requirements in order to be successful. Give us a call and we will be happy to discuss the different options available and can schedule a free estimate.

Q7: How often should I drain my pool?

When the CYA (stabilizer) is 100+ or if other test results vs. temperature doesn’t allow you to balance the water properly. In Tucson and the surrounding areas the average is every 2 – 5 years.

Q8: How do I prevent the white scale on the pool tile?

We have two products that, along with proper water chemistry, will reduce or eliminate scale build up. Call or stop by one of our locations for details.

Q9: Does a pool cover help prevent water evaporation?

Yes, pool covers prevent evaporation. Although limiting evaporation will also heat the water.

Q10: Is there another way other than a solar system, a solar blanket or pool heater to heat my pool?

Yes, we offer a liquid product that limits evaporation and will help heat your pool. Call or stop by one of our locations for more information.

Q11: How often should I change the sand in my filter?

Most professionals recommend every 5 years. The time is determined by water flow and chemical balance.

Q12: When do I need to add water to my pool?

The water level should be maintained at half way up the skimmer opening. In most pools this is about the center of the waterline tile.

Hot Tub
Frequently Asked Questions

Read below for some frequently asked questions. If you don’t see your question, feel free to contact us with your question, or stop by one of our retail stores and speak to one of our pool professionals in person.

Q1: How often should I test my hot tub water?

At least once a week, up to every day, depending on the bather load of your hot tub. Bring a sample to one of our stores for a free professional water analysis.

Q2: Why is it important to keep my hot tub chemicals balanced?

Keeping your hot tub chemicals balanced helps keep your tub clean and sanitary.  Bring a sample to one of our stores for a free professional water analysis.

Q3: Is a hot tub high maintenance?

A hot tub is surprisingly low maintenance. Simple, regular maintenance will keep your hot tub clean and pleasant. We offer a variety of sanitation systems to simplify the maintenance. Call or stop by one of our locations for more information.

Q4: How often should I drain and refill my hot tub?

1 – 4 months depending on bather load and the type of sanitizer you use.

Q5: What do I need to be ready for my hot tub installation?

One of our trained technicians will come out to review your hot tub site and inform you of what will be needed.

Q6: What kind of power do I need for a hot tub?

A 240V hot tub requires a 240V service to be wired by an electrician.  Most 240V hot tubs also require a 50Amp GFCI breaker.  If you have a 120V hot tub, and it has a prewired pig tail with a GFCI breaker, you can plug it into a standard grounded 120V outlet.

Q7: What accessories can I get for my hot tub?

We carry a variety of accessories for your hot tub. We have pillows, umbrellas, steps and handrails. We have what you need to help you enjoy your hot tub even that much more.

Q8: My cover is old and ugly, what are my options?

We can order custom made, tapered covers in a variety of colors. Call 520-325-6427 or come in for more information.

Q9: How do I choose the perfect hot tub?

It would be best to visit one of our showrooms. With no sales pressure, we can guide you through all of the ins and outs of selecting the right hot tub based on your needs.

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